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Consultation

Listening to the people that matter

When it comes to providing services, consultation is essential. Whether you’re selecting new technology for a waste infrastructure project or investigating ways to improve local public transport, a properly conducted consultation process helps you to make an informed decision. It enables you to balance public demand with policy objectives and any fiscal constraints.

It is important to consult with everyone who might be affected. The problem is that most people rarely, if ever, attend public meetings. So how do you reach the silent majority who often hold views in the middle ground? Or those hard to engage sections of the population who find it hard to participate in traditional consultation processes?

Spreading the net

To engage successfully with all stakeholders Resource Futures uses a range of consultation activities including:

  • Public meetings
     
  • Focus groups
     
  • Engaging with local community groups and business associations
     
  • Targeted communications and pro-actively searching out under-represented groups
     
  • One–to-one depth interviews
     
  • Attitudinal surveys, face-to-face, telephone and web-based

As well as these consultation activities we offer the technical expertise to inform the choices that need to be consulted on, such as types of technology, impacts on physical environment of different types of renewable energy. What’s more, we are experienced in taking technical and scientific information and writing briefing documents for many different audiences.

How much do you want from us?

We divide the consultation process into four parts and can help clients with the full process or contribute stage-by-stage, depending on your needs. The stages are:

  • Developing consultation parameters
     
  • Communicating the issues and options to stakeholders
  • Undertaking the consultation process
     
  • Providing feedback

Increasingly, consultation is a regulatory requirement, and you’ll need to carry out the process in a way that can withstand legal challenges. As members of the Consultation Institute, we can make sure everything is carried out to the letter.

Project Synopses

WRAP - Low Participation Areas - training/toolkit

To enable Local Authorities to tackle low participation in recycling collections, Resource Futures worked with WRAP over a number of years (2006 to 2009) to investigate some of the causes of low participation and develop guidance for tackling it. 

Composting in East Sussex

Householders who had never home-composted before, or those who just needed a little support, could contact the Compost Doctors over the phone, by email, at events or at talks and presentations to discuss their composting questions and issues.

Taking a Bite Out of Food Waste

The contribution of greenhouse gases and in particular carbon dioxide to climate change is widely recognised, and reducing our emissions is now a priority. Several key areas have been identified for action, one of which is food waste.

News and Events

Community RePaint: A Helping Hand for Hearts and Minds in 2011

In 2011, householders, traders and paint manufacturers donated 343,957 litres of paint to Community RePaint schemes, which then distributed 217,112 litres to community groups and individuals saving 565 tonnes of CO2 – the equivalent of taking 192 cars off our roads - and providing 766 volunteer and training opportunities. The network now has over 65 schemes across the UK and with four new schemes about to start at the beginning of 2012.    

Resource Futures seeks new Non-Executive Chair

Following restructuring during 2011 Resource Futures is now looking to strengthen its Board with a new Non-Executive Chair.  The company is forecasting a three-fold increase in its profit from 2% in the year ended March 2010 to 6% for the year ending March 2012.  The new position will join Chief Executive Officer Jane Stephenson MBE and Operations Director Sam Reeve, bringing independent scrutiny and advice to this successful business at Board level. 

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