Our Impact Report 2023-24


Our latest Impact Report highlights our societal and environmental contributions over the past financial year (April 2023 – March 2024).

This year’s Report shares the stories around where we made the most positive impact as an organisation, as well as highlighting how we have progressed our commitments made in the five B Corp areas: Governance, Environment, Customers, Community and People.



What’s included in the 2023-24 Impact Report:



B Corp recertification

We were recertified as a B Corp for a second time, with a score of 110.6 – cementing our status as a leading sustainable business both in our sector and across the UK.


Governance

  • We created a three-year strategy to guide and inform the development of the company;
  • Released our new Company Handbook;
  • Drafted a Code of Ethics;
  • Continued the work of our Consultative Group.


Environment

  • We set Net Zero targets for 2030 and 2050;
  • Expanded the scope of our carbon footprint calculations;
  • Identified and accurately assessed our business’ carbon hotspots.


Customers

  • We reviewed and developed our processes for collecting post-project feedback;
  • Boosted recycling engagement in Plymouth;
  • Delivered service improvements for Local Authorities around Simpler Recycling;
  • Improved waste collection at international airports;
  • Supported large-scale reuse operations in North Wales;
  • Helped to ensure a just transition for remote and rural communities in the UK.

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Community



People

  • Launched our Volunteering scheme, logging 106.25 hours in the first year;
  • Organised team-wide disability training;
  • Introduced Purple Passports to facilitate access to work;
  • Brought in a new Equality, Diversity and Inclusion policy and updated our recruitment practices.



Read the full Resource Futures 2023-24 Impact Report

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