Resource Futures is an independent environmental consultancy business. We work with customers to enable positive management of material resources through evidence gathering that is robust; insight that provides answers and facilitates change; and engagement that achieves lasting positive behaviour change. We work across the UK, Europe and globally in partnership with a range of customers from local authorities and government bodies to small businesses and multi-national companies, as well as NGOs, third sector organisations and community groups.
Resource Futures is registered with the ICO (Information Commissioners Office) registration no. Z9790459 and renewed every February 25th.
Resource Futures is committed to ensuring that your data, including any personal identifiable information (PII), is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
Visitors to our website
When someone visits www.resourcefutures.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the numbers of visitors to various parts of the site. This is to help us improve our website experience for you the user as well as our services we offer to the market. This information is processed in a way that does not identify anyone. If we do want to collect personally identifiable information through our website, we will be up front about this and clearly state what we will use it for.
Our website may contain links to other websites of interest. Please note that once you leave our website we have no control over other websites and cannot be held accountable for any aspect of data privacy and protection.
- Collect any personally identifiable information (without your express permission)
- Collect any sensitive information (without your express permission)
- Pass personally identifiable data to third parties
Areas of our work where we collect personal identifiable information and data
Customers and Business Contacts
Resource Futures processes personal data about contacts of existing and potential customers and/or any individuals associated with them through emails, by phone or electronic calendar invites. We process this personal data solely for the purposes of our business contract and on the basis that it is in our legitimate interests to do so (i.e. to ensure that we can manage our relationship with our customers). This information will be retained securely for as long as necessary for the purposes set out for that business contract.
Personal Data, such as emails or phone numbers, will never be given or shared with 3rd parties without express permission and only then will it be given if there is a business case for doing so.
If you provide personal information to Resource Futures for any of our projects that include bank details, we have an additional layer of security specifically to protect this information internally.
In addition, we also have in place procedures and measures to manage and protect commercially confidential information we are required to handle through delivering our services for customers. These are normally dealt with through specific NDAs and contractual agreements as required.
If you sign up for a Resource Futures newsletter we will only collect the following information:
- email address
- job role
We process this personal data solely for the purposes of delivering our e-newsletters and on the basis that we have your consent to do so, which you provide when you sign up for a newsletter. You can withdraw your consent at any time by clicking the “unsubscribe” link in any of our emails. We use a third-party provider,
Mailchimp, to deliver our e-newsletters on our behalf. We will periodically clean the mailing lists to ensure they are up to date.
We use third party providers LinkedIn, Twitter, YouTube and Facebook to manage our social media interactions and they all have their own privacy policies. If you contact us via social media (for example, sending us a message on Facebook or Tweeting us), we will use your social media handle and name, together with any other personal data you provide in your communication, to respond to your correspondence. We do this on the basis that it is in our legitimate interests to do so to make sure that we handle correspondence appropriately.
Recruitment – Job applicants, Current and Former Employees
Resource Futures is the data controller for all information you provide during the processes of recruitment and employment.
We will only collect the information we need to progress and assess your application during the various recruitment stages; this may include from third parties such as recruitment agencies. This will only be used to progress and assess your application and we do this on the basis that it is necessary to take steps at your request to decide whether to enter into a contract with you.
If you are not successful in your application, any recruitment documentation not required is confidentially destroyed and/or electronically deleted at the end of each piece of recruitment. If you are successful in your application, your personal data will be used in accordance with our Employee Data Privacy Notice, which will be provided to you on induction.
Your rights in respect of Personal Information
You may request details of personal information which we hold about you by writing to or emailing the Data
Protection Officer, Resource Futures, Create Centre, Smeaton Road, Bristol, BS1 6XN
You have the right to ask us to correct inaccurate personal data that we hold about you. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible,
at the above address. We will promptly correct any information found to be incorrect.
Resource Futures may change this policy from time to time and update this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22nd June 2018.
You also have the following rights in relation to your personal data:
- A right to ask us to erase personal data in some circumstances.
- A right to ask for an electronic copy of some personal data to transfer it to another data controller.
- A right to object to the processing of your personal data where we process it on the basis of our legitimate interests.
- A right to ask us to restrict the processing of your personal data in some circumstances.
- A right to ask us to erase your personal data in some circumstances.
- A right to opt out of direct marketing.
- A right not to be subject to wholly automated decisions that have significant effects on you.
Sharing of Personal Information
We will be required to share your personal data with third parties in some circumstances. These include:
- third party service providers, such as IT suppliers, hosting providers and web developers, for the purposes of allowing them to perform their services for us;
- prospective or actual purchasers of all or any part of our business;
- law enforcement agencies, regulators and government bodies where required and where permitted by laws.
Apart from this, we will not share your information without your consent
Retention of Personal Information
We will retain your personal information for as long as is necessary for the purposes for processing. Unless a different retention period is set out above, we will retain your personal information for 7 years.
Questions and complaints
If you have any questions about the processing of your personal data, please contact our Data Protection
Officer, Resource Futures, Create Centre, Smeaton Road, Bristol, BS1 6XN
email: firstname.lastname@example.org .
If you are not happy with how we have processed your personal, you have the right to complain to the
Information Commissioner’s Office. Please see www.ico.org.uk for more information on how to do this.